31 year old Ashish Thakkar is Africa’s youngest billionaire. Born in Uganda, the young billionaire was just 13 when he and his family had to flee the continent to escape the Rwandan genocide. He started his entrepreneurial journey at age 15 after taking a $6,000 loan to start his first company.
The journey led him to found Mara Group which has become one of the largest information technology companies in Africa.Wharton Business School recently interviewed the young business man about his foray into the business world and his remarkable success. Check out the interview below. Don’t forget to share it with your friends and associates online.
Knowledge@Wharton: You started making money at the age of 14 by selling your own computer at a profit to a family friend. After you sold it, you didn’t have a computer yourself. Why did you do it?
Ashish Thakkar: That’s how it all began. Basically my parents bought me a computer. My father’s friend came home for dinner that night. He saw it and he said, “How much did you get that for?” I told him the price but added on US$100 more than what we actually bought it for. And he said, “How many do you have?” I said, “I’ve got two.” And he asked, “What are you doing with the second one?” I said, “I’m selling it.”
He said, “OK great, could you deliver it tomorrow?” And I said, “I’ll do it after school.” So while they’re having dinner, I’m cleaning up my computer, deleting all the files, emptying the trash can, packing it up so I can deliver it. Obviously I didn’t have a second one. I delivered it the next day and I made a hundred dollars. I said, “Wow, this is doable.”
Knowledge@Wharton: What did your father say when you gave his friend a price that was a hundred dollars more than what he paid for it?
Thakkar: He was laughing. We didn’t discuss it much. We just kind of left it at that. I was a little scared that he would tell me off so I didn’t really discuss it. I just delivered it the next day and bought another computer. And I managed to sell my second one to the school.
Knowledge@Wharton: So from then on, you got into the IT business?
Thakkar: What happened was then my summer holidays came. I had two months of holidays. I was 15 and I said to my dad I would like to set up a small shop during my summer holidays and then I’ll shut down my shop and then go back to school. I did that. I set up a tiny, little shop with a US$6,000 loan. At that time, floppy disks were the hot thing. I was selling those. And then my summer holidays finished and I didn’t tell my parents immediately. After a week, they figured it out. We sat down and I said, “Look, if you want me to study, I’ll study but I’m going to end up doing this anyway. Why not let me do this now?”
My father is a pretty unconventional person and he said, “OK, fine. Go ahead and do this for a year. Do it on your own. If it doesn’t work out, you’ll have to go back to a year below your class.” I said, “Done.” So I still have that option available.
I didn’t have enough working capital to do cargoes and shipments. I would travel to Dubai every weekend. Fill my suitcase with IT stuff. Pay my taxes on Monday. Sell Tuesday through Friday. Get my cash on Friday. Go back to Dubai on Saturday and Sunday. Pay my taxes on Monday. That was my cycle for six months. And then I was thinking, “There are so many people coming to Dubai to do exactly the same thing. Why don’t I set up a base to help them? We then set up an office in Dubai when I was 15 in 1996 to actually supply IT hardware into African countries. And the rest is history.
Knowledge@Wharton: You had set up an office at 15?
Thakkar: In Dubai, you need a local sponsor. I found a local sponsor who was a senior guy in Dubai. We went to the court to register a company. They were speaking in Arabic and I didn’t understand what they were saying. And he goes to me, “There’s a mistake in the document.” And I said, “Why?” He said, “They’ve written your age as 15.” I said, “Well, I am 15.” He said, “You’re kidding. You can’t just set up a company when you’re 15.” And I said, “I am 15 and I want to set up a company.” And he said, “Oh my God. Well, your dad is going to have to fly in and sign as a guardian so he knows what you’re doing.” And I said, “That’s fine. He’ll fly in.” So the company registration got delayed by a week. So that’s how it all began and then we diversified.
Knowledge@Wharton: So now you’re in real estate, tourism, manufacturing, etc. Can you talk a bit more about the businesses you have?
Thakkar: Today, we’re in 24 countries, of which 19 are in African countries. We have about 7,000 employees in Africa. We’re in IT services. It’s the same IT company I started a few years ago and we merged it a few years ago. It’s been labeled as Africa’s largest IT company but I don’t know how true it is. We’ve got an IT company. We’ve got a call center business across Africa. We’ve got a telecom infrastructure company. We’ve got a corrugated packaging business in East and Central Africa. We’re building a paper mill in East Africa. We’ve got an agricultural project. We’re building an Intercontinental hotel, convention center, shopping mall and office park in Uganda. We’re building two hotels, shopping mall, office park and hospital in Tanzania. We’re pretty active on the real estate side. We’re building a glass manufacturing company in Nigeria. For agriculture, we’ve secured a large piece of land, about 26,000 acres in East Africa. We’re looking at potentially going into the power generation industry as well.
We’re a pretty diverse group. We advise some of the heads of state in Africa. We’re pretty active on the African front. I’m on the Global Agenda Council on the World Economic Forum for Africa and quite a few others. We speak and we’re very passionate on the African platform.
Our model is we partner with international companies who want to come to Africa and become their local partners. We typically do 50-50 partnerships. We both put in capital. We both bring different expertise to the table. That’s the idea.
Knowledge@Wharton: What sorts of traits make a good entrepreneur?
Thakkar: You need to have that passion. You need to have that vision. And the most important thing is you need to have a very high moral ground. You need to be very ethical and transparent. I think as long as those three things fit together. Passion meaning loving what you do and really enjoying it, looking forward to waking up the next morning and getting back down to it is really important. That’s what’s going to keep you going. Vision is thinking big and starting small — that’s very important. Being very honest, transparent, open and ethical is very important. Never giving anybody the raw end of the deal is very important. Making US$100 on a margin on a computer is business. That’s fine. Everyone thinks profit in business or the world doesn’t go around. You don’t want to mess people around. It’s always better to under promise and over deliver and I think that’s how relationships should be held. My father always said, “Earn with your partners and not from your partners.” What goes around comes around. It’s important to be very transparent and clean.
Knowledge@Wharton: Africa doesn’t have a reputation as being very transparent. Is that quite hard to keep those ethics while doing business in Africa?
Thakkar: We’ve definitely lost business in the past because of that. We don’t entertain that kind of stuff. Genuinely speaking, a lot of our leaders have the right passion and vision. They’re really about transformation. In that respect, it’s just important to know how to go about it. So when you are put through that bureaucracy and people are trying to frustrate the process. We manage to reach out and scream. We make sure we get the right attention. We’re not just going to start entertaining other types of stuff because that’s just not something we agree with. Principally, it’s just not the right thing to do long term at all. We’re a case study in that sense because we’re absolutely transparent and we’ve succeeded in doing business. It is a generalization.
Forget North Africa but sub-Saharan Africa has 46 countries. Even if 10 or 15 are not great, the others are. Out of the 46, I’m only in 19. Not all 19 are clean either but we have more emphasis on the ones that are.
It is doable. Africa isn’t plug and play. It is a challenging environment but as long as you have the right intentions. We don’t do any sort of business that doesn’t have a social impact on people. We don’t want to go into mining and take out minerals from countries and export them to make a quick buck. We don’t do stuff like that. We want to do things that are sustainable for the continent that will benefit people and create some sort of local beneficiation that really help the communities we work in. In that respect, it’s important to have the right intentions. You’ve got to be a long-term player in Africa. You can’t come in with a short-term mentality.
Knowledge@Wharton: You also have the Mara Foundation that includes an incubator in Uganda for entrepreneurs. What sort of atmosphere will help support entrepreneurs in modern Africa?
Thakkar: After starting off as refugees in Rwanda, we lost everything. That’s when we started off with very little. I started off at the age of 15 with US$6,000. You understand what young entrepreneurs go through.
We have a huge issue in Africa with unemployment. Unfortunately, a lot of our governments think the answer is foreign direct investment. It’s not. That’s when we started a mentoring program a few years ago. We were trying to mentor young entrepreneurs. The first year, we mentored around 120 entrepreneurs but it’s nothing in the grand scheme of things. We wanted to make a much bigger impact and that’s when we set up an online mentoring platform that we launched in Silicon Valley about three months ago. Within three months, we’ve actually got 52,000 young entrepreneurs signed up. It’s been amazing. We’re relaunching the entire site to have more content and data and everything else.
At the same time, we’re realized it’s sexy to be working out of your bedroom in the West but in Africa, people just don’t respect you and trust you if you’re working from that kind of thing. In order to give credibility and visibility to businesses, we decided to set up business incubation centers. So now you’re guiding them, handholding them, teaching them, inspiring them and you’re giving them credibility and visibility.
Now the missing link was partners and capital. How do they get access to funding? Then we launched our own venture capital fund that basically invests in these companies. This entire project belongs to the Mara Foundation, which is a nonprofit social enterprise.
So far, we haven’t raised any external money. Everything has been 100 percent subsidized by the group. We’ve launched in Uganda. We’re launching in Tanzania by the end of the year. We’re signing partnership agreements in Kenya, Nigeria and South Africa. It’s quite an amazing thing and I spend about 30 to 40% of my time on the foundation.
Knowledge@Wharton: You met with a whole bunch of business leaders like Marissa Mayer, the new CEO of Yahoo, on a recent trip to Silicon Valley. Was it difficult to find top business leaders to partner with budding African entrepreneurs?
Thakkar: Everybody loves the idea of it. But it was the method. How do they go about it? Where do they start? That was the big question mark, which is why hopefully the platform answers the question. There was a lot of positive feedback. At that time, we literally had zero entrepreneurs on our network and now have 52,000. We’re launching on mobile now since we’re online. Hopefully we’ll be launching on Nokia and Blackberry apps. That should create a massive scale. When it does, we’ll probably come back to Silicon Valley and relaunch it. Everybody does want to play a role. Everybody wants to help out. Everybody loves the idea of it but doing it in a credible way, hopefully we’ll be one of the conduits for that and support the entrepreneurs.
Knowledge@Wharton: Any other future goals? You’ve accomplished so much at such a young age.
Thakkar: Frankly, I’m very passionate about Africa. I’m fourth-generation African in that sense. My parents and my grandparents were born in Africa. Helping entrepreneurs is one thing but helping entrepreneurs in Africa and slowly but surely, taking it to other emerging markets and other markets generally. We want to make a global platform because there’s nothing stopping them. The content’s the same.
Entrepreneurial advice is entrepreneurial advice. Once you have all that content online, it can be used anywhere. My aim is to impact a few million African entrepreneurs. We want to make the group global. At the same time, I’m very passionate about changing the image and perception of Africa.
Unfortunately right now, when people think about Africa, they think about a child with a bowl in his hands. That’s absolute rubbish because plenty in our continent has evolved. We’re really progressive. I think the right story needs to be told. We need to stop generalizing about a billion people in 54 different countries. It needs to stop.
I think changing the perception and hence my whole space trip is creating a positive buzz about the region, and making people realize that people in Africa have the vision and ability as well.
So I think focusing on young entrepreneurs, which is the immediate thing. Scaling it up in Africa and making it global one day. Also, next year, we’re launching something called Mara Women, which is focused on women entrepreneurs through the Mara Foundation. All our incubation centers and venture capital funds and mentoring will have an allocation fixed for women entrepreneurs. So young women entrepreneurs, going global and changing the perception of Africa are what we’re focused on.
No comments:
Post a Comment